Lead front store customer service at Shoppers Drug Mart through cashier supervision, merchandising, and thoughtful issue resolution. Keep customers at the centre of daily store operations.

As Front Store Supervisor, you will manage cash, cashiers, merchandising, and customer service functions in a locally owned Shoppers Drug Mart store. You will train staff, provide guidance, and maintain store policies, procedures, and standards. The work includes loss prevention, product inquiries, refunds, exchanges, and store presentation.

Key Responsibilities:

- Ensure cashier and merchandising staff follow store procedures
- Train cashiers and merchandisers in job functions
- Manage cash office inventory and cashier tracking




- Resolve customer refunds and exchange issues
- Maintain clean, organized shelves and product rotation

Requirements:

- Planning, judgment, and decision-making abilities
- Independent thinking when organizing the store
- Problem-solving skills supporting customer satisfaction
- Computer literacy and organized work habits
- Knowledge of products and supplies

Apply your customer service leadership, cash management, and merchandising skills as a Front Store Supervisor at Shoppers Drug Mart.

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📌 Front Store Customer Service Supervisor (Delta)
🏢 Shoppers Drug Mart
📍 Delta