Lead retail sales, party events, and customer experience at Michaels in Sault Ste Marie, Ontario. Coach teams and strengthen daily store execution.

As Sales Manager, you will support the Store Manager while leading front-end and service operations. Apply retail leadership, customer-focused coaching, POS knowledge, and operational discipline across assigned departments. Help deliver sales and service KPIs through consistent execution of company programs, policies, and standards.

Key Responsibilities:

- Lead selling behaviors and customer experience standards
- Oversee balloons, birthday parties, and in-store events
- Provide Manager-on-Duty coverage and floor leadership
- Support POS, Self-Checkout, BOPIS, and delivery execution
- Train, coach, and develop assigned department team members

Requirements:

- Three or more years of retail leadership experience
- Ability to remain standing for extended periods
- Ability to lift, carry, push, and pull merchandise
- Ability to climb ladders or step stools
- Availability for nights, weekends, and early mornings

Use retail leadership, event oversight, and customer coaching to support Michaels sales results and service standards in Sault Ste Marie.

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📌 Retail Sales Manager Party Events (Sault Ste. Marie)
🏢 Michaels
📍 Sault Ste. Marie