Drive success in the life sciences industry as VP of Solutions at DistillerSR. This hybrid-role focuses on customer service excellence, expanding service delivery capabilities and managing dynamic teams. DistillerSR is looking for a VP, Solution Delivery to elevate our service offerings to SaaS clientele within the life sciences market. The position encompasses leadership of onboarding, support, and training initiatives while ensuring P&L; responsibilities are met. Foster collaboration with key stakeholders across sales, marketing, and engineering to create holistic and impactful customer experiences. Key Responsibilities:

- Own and direct P&L; for service delivery solutions
- Lead implementation, support, and training teams
- Build operational rhythms in partnership with Finance




- Maintain high standards of customer engagement
- Identify expansion opportunities within existing accounts

Requirements:

- 10 years in leadership with services/delivery focus
- Background in regulated life sciences services
- Driven by a background in either Business or Computer Science
- Exceptional communication and cooperative skills
- Experience across global markets and enterprise clients

Take the lead in perfecting service delivery while enhancing DistillerSR’s reputation for excellence in the life sciences field. #J-18808-Ljbffr

📌 VP of Solutions (Ottawa)
🏢 DistillerSR
📍 Ottawa