Lead equipment service operations through preventive maintenance, workflow improvement and accountable team leadership. Oversee shop and field service supporting reliable rental fleet readiness.

This experienced Service Manager leads shop and field service, parts, warranty and equipment maintenance. The position strengthens processes, systems and team capabilities across the department. Success requires service operations expertise, confident decisions and high standards for safety, service and performance.

Key Responsibilities:

- Lead shop, field service, parts and warranty support
- Oversee scheduling, work orders, inspections, repairs and equipment preparation
- Monitor availability, downtime, productivity and repair turnaround
- Establish SOPs, standards and continuous improvement practices




- Coordinate communication across Service, Operations, Sales and vendors

Requirements:

- Five-plus years in service or fleet maintenance management
- Experience leading technicians, workflow and service performance
- Understanding of maintenance, repairs and preventive maintenance
- Experience with warranty processes, parts and cost control
- Valid driver's licence and acceptable driving record

Bring equipment service leadership, process discipline and safety focus to strengthen fleet readiness, customer equipment reliability and department performance.

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📌 Equipment Service Operations Manager (Kitchener)
🏢 National Rent-All
📍 Kitchener