Guest experience and skincare sales define this hourly Associate role at Formula Fig. Create seamless, personal visits in the Fig Bar setting.
As a Guest Experience Associate, you serve as each guest’s first and last contact. You communicate confidently about memberships, treatments, and products while building connections that support sales targets. Reporting to the Fig Bar Manager, you collaborate across business units and with Skin Educators. Your work also supports guest skincare goals and the Fig Bar’s daily operations.
Key Responsibilities:
- Greet guests and manage efficient check-in and check-out processes
- Educate guests about memberships, treatments, promotions, and skincare products
- Convert guest interest into product and membership sales
- Recommend at-home skincare solutions aligned with guest goals
- Restock products, handle returns, sanitize tools, and clean
Requirements:
- Passion for skin health and skincare experiences
- Confidence building connections that lead to sales
- Belief in Formula Fig and its vision
- Strong communication and people-centered approach
- Availability for punctual, scheduled shifts
Bring guest hospitality, skincare communication, and sales-focused connection building to Formula Fig’s welcoming Fig Bar experience.
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📌 Guest Experience Sales Associate (Toronto)
🏢 Formula Fig
📍 Toronto
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