Champion patient advocacy and communication as a Part-Time Patient Experience Specialist at Windsor Regional Hospital. Support families and caregivers during Emergency Department visits.

Reporting to the Director, Patient Partnership & Experience, this specialist collaborates across the hospital to support patients, families, clinicians, leaders, and staff. You will foster positive relationships, identify concerns in real time, and help create compassionate, respectful, responsive care. The position also contributes to engagement, feedback, and continuous quality improvement initiatives.

Key Responsibilities:

- Advocate for patients and caregivers in the Emergency Department
- Facilitate communication, collaboration, and concern escalation
- Foster positive relationships between families and care teams




- Create and monitor patient and family input mechanisms
- Participate in education supporting strategic plan initiatives

Requirements:

- Undergraduate degree in Social Sciences, Nursing, Adult Education, or related field
- Social Work bachelor’s degree considered an asset
- Strong verbal, written, and listening communication skills
- Innovative, organized, solution-focused, and detail-oriented approach
- Proven project follow-through and effective relationship-building abilities

Use patient advocacy, cooperative communication, and engagement skills to strengthen care experiences for Emergency Department patients and families.

📌 Patient Advocacy Specialist Windsor Hospital
🏢 Windsor Regional Hospital
📍 Windsor