Support Manitobans through case management in Portage la Prairie, using empathy, conflict resolution, and clear communication with participants and families.

As a Case Counsellor with the Department of Families, you will help deliver Employment and Income Assistance services. The program supports eligible Manitobans lacking other resources, including persons living with disabilities and employable participants seeking workforce participation. Your work involves complex needs, diverse stakeholders, and high-volume caseloads.

Key Responsibilities:

- Work effectively with participants, programs, and external resources
- Problem-solve independently with understanding and empathy
- Maintain versatile approaches with participants and families
- Adapt to changing workloads, policies,



and procedures
- Use multiple computer and business programs

Requirements:

- Case management experience in a social service setting
- Certificate, diploma, degree, or equivalent social services preparation
- Ability to build relationships across diverse stakeholder groups
- Ability to organize priorities and exercise initiative
- Occasional evenings, weekends, and statutory holidays availability

Use case management, adaptability, and respectful communication to help participants navigate complex needs within Manitoba’s EIA program.

📌 Social Services Case Manager (Portage la Prairie)
🏢 Government of Manitoba
📍 Portage la Prairie