Coordinate conference center guest services through registration, transportation, and concierge oversight. Guide staff toward consistent, positive impressions for guests and clients.

As Guest Services Supervisor, you oversee daily work within the department under the Guest Service Manager. You supervise support staff, manage registration functions, and coordinate transportation for guests. You also train personnel through Aramark and client-established programs while monitoring service standards across front desk operations.

Key Responsibilities:

- Coordinate registration and transportation for conference center guests
- Supervise support staff providing continuous guest services coverage
- Train Front Desk and Concierge personnel using established programs




- Ensure effective check in and check out execution
- Follow up on guest concerns in a timely manner

Requirements:

- Preferably two years in hospitality services or similar setting
- Experience performing Guest Services or Concierge supervisory duties
- Positive attitude and commitment to world class service
- Effective leadership, motivation, and communication skills
- Strong organizational abilities and computer knowledge

Apply guest services supervision, hospitality experience, and communication skills while coordinating conference center operations for Aramark.

📌 Conference Center Guest Services Lead (Edmonton)
🏢 Aramark Canada
📍 Edmonton