Drive luxury retail client development through client mapping, relationship management, and sales-focused planning across Gucci Canada stores and outlets. Domestic travel is required.

As Manager of Client Engagement, Canada, you will develop retail-first strategies for full-funnel retention, elevation, and acquisition. The work combines client pyramid analysis, outreach performance reviews, tourist development, and cross-functional planning. You will partner with corporate and field teams to align client goals and execution.

Key Responsibilities:

- Translate client analysis into bottom-up retail plans
- Review outreach achievement and embed best practices
- Coordinate client goals and the 365 calendar
- Create tourist programs for seasonal shopping periods




- Lead regional calls and communicate client direction

Requirements:

- Three-plus years’ management experience in retail, marketing, events, hospitality, or consulting
- Exceptional relationship and partnership management skills
- Experience interacting with VIP clients
- Strategic, analytical, and relationship-building competencies
- Ability to present confidently to senior management

Shape Gucci Canada’s client development agenda with retail strategy, analytical planning, VIP relationships, and measurable sales-focused execution.

📌 Luxury Retail Client Development Manager (Toronto)
🏢 BROBSTON GROUP
📍 Toronto