Job Title: Banking Documentation Specialist Duration: 12 months contract (with possibility of extension/conversion) We are seeking a detail-oriented and organized Bilingual Banking Operations & Administrative Support Specialist who is fluent in both English and French, with 1–2 years of experience in banking or financial services. The ideal candidate will have a strong administrative background, experience working in an SLA-driven setting, and the ability to manage high volumes of requests while maintaining accuracy, confidentiality, and service standards. Receive and manage requests for information (RFIs) submitted through paper forms, email, and internal software systems. Respond to and process government information requests, including requests from Revenue Québec, in accordance with established policies and procedures. Maintain confidentiality and protect sensitive personal and financial information throughout the process. Manage daily workloads and meet established service-level agreements (SLAs) while maintaining accuracy and quality. Communicate professionally with internal teams and relevant stakeholders in both English and French. Use MS Office 365 applications, including Excel, Word, and Outlook, to manage documentation, correspondence, and administrative tasks.



Banking/Financial Services

Experience:
1–2 years of experience working in a bank, financial institution, or financial services environment. Bilingual Proficiency: Fluency in both English and French, including written and verbal communication. Administrative

Experience:
1–2 years of experience managing documentation, processing requests, maintaining records, and supporting administrative workflows. MS Office 365: Proficiency in MS Word, Excel, and Outlook. Confidentiality and Compliance: Ability to handle sensitive information professionally and follow established policies and procedures. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

📌 Banking Documentation Specialist (Montreal)
🏢 Dexian
📍 Montreal