Lead customer service, cash operations, and merchandising as a Front Store Supervisor at a locally owned Shoppers Drug Mart store.

This supervisor manages customer service functions involving cash, cashiers, and merchandising. The position trains staff, provides ongoing guidance, and maintains store policies, procedures, and service standards. It also supports loss prevention, customer issue resolution, product presentation, and store image.

Key Responsibilities:

- Ensure cashiers and merchandisers follow store policies and procedures
- Train staff in cashier and merchandising job functions
- Manage daily cash office inventory and cashier tracking
- Resolve refunds, exchanges, and other customer issues
- Maintain clean shelves, displays, housekeeping, and store image

Requirements:

- Planning, judgement, and decision-making abilities
- Independent thinking when organizing the store
- Problem-solving skills supporting customer satisfaction
- Computer literacy and organized work habits
- Effective time management and product knowledge

Apply customer service, staff training, cash management, and merchandising skills as a Front Store Supervisor.

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📌 Front Store Customer Service Supervisor (Edmonton)
🏢 Shoppers Drug Mart
📍 Edmonton