DescriptionReporting to the Guest Services Manager, the General Support Agent is responsible for the hotel lobby, hotel entrance, valet parking and baggage handling. As well as greeting guests who are coming to the hotel and give them all necessary information as well as being available for services as needed.WHAT YOU'LL DOGreet guest on arrival, open doors and inform them about parking procedures.Park cars and retrieve cars as per guest request, record licence plate numbers, match guests names and room numbers.Help guests with baggage and any special requestsPerform related maintenance/cleaning of equipmentAnticipate guest's needs, respond promptly and acknowledge guests even when busyAssist in the preparation of the conference & banqueting rooms for service, ensuring that all tasks are completed to the correct standard according to business levels as requested by your supervisor; Become fully conversant with all aspects of the conference & banqueting department. This is to include; conference standards, function sheet translation, room set ups,



conference service, banqueting service and conference & banqueting preparation; Ensure all equipment and rooms are set-up and prepared to hotel standards.Ensure all equipment is stored in the correct manner, in line with health & safety legislation.Correctly identify stored bagsShow guests the room featuresWHAT YOU'LL BRINGAble to lift up to 50lb, reach, bend, push and stoopAble to work in a standing position for up to 5 hoursA second language, an assetCurrent drivers licence (able to drive automatic and standard transmission)WHAT WE OFFERA percentage of the group insurance is paid by the employer for full time employeesPromotional rate to discover Germain Hôtels properties through CanadaOpportunities to develop your career within a growing company across CanadaAccess to the hotel gymEmployee referral programEmployee Assistance Program for team member and their family

📌 Préposé Au Soutien Général (Montreal)
🏢 Germain Hôtels
📍 Montreal