Deliver exceptional customer service at Planet Fitness in London, Ontario, supporting members, guests, and prospective members at the front desk. Use basic computer skills while creating positive member experiences.

As a Member Services Representative, you will greet visitors, answer phones, check members into the system, and provide club support. You will conduct tours, sign up new members, update accounts, and respond professionally to questions or concerns. This vacancy requires reliable service and fitness enthusiasm.

Key Responsibilities:

- Greet members, prospective members, and guests warmly
- Answer phones and assist callers with questions
- Check members into the system and conduct tours




- Calculate rates and monthly payment amounts for recent members
- Maintain club neatness through assigned cleaning and checks

Requirements:

- At least 18 years of age
- High School diploma or GED equivalent
- Basic computer proficiency and customer service background preferred
- Punctual, reliable, and able to work independently
- Strong listening, empathy, diplomacy, and problem-solving skills

Bring dependable customer service, front desk communication, and fitness enthusiasm to Planet Fitness members in London, Ontario.

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📌 Planet Fitness Member Services Representative (London)
🏢 Penn Hills Fitness
📍 London