Deliver exceptional customer service in Calgary as a Customer Care Representative using strong telephone communication and organized client support skills.

Jeff Cooke Insurance Agency seeks a full-time, in-office representative to welcome clients, manage inquiries, and support office operations. The position includes outbound client outreach, relationship building, record maintenance, and goal-focused service. Candidates need at least two years of exceptional customer service experience.

Key Responsibilities:

- Welcome clients, visitors, and callers professionally
- Manage incoming calls and direct inquiries appropriately
- Make outbound calls through the In-Book Client Outreach Program
- Maintain accurate client information and records




- Support administrative workflows and office coordination

Requirements:

- At least two years of exceptional customer service experience
- Robust verbal communication and telephone skills
- Confidence initiating conversations and making outbound calls
- Strong organization and multitasking abilities
- Permanent Resident or Canadian Citizen work status

Bring personable communication, organized administration, and client care skills to Jeff Cooke Insurance Agency in Calgary.

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📌 Customer Care Representative Calgary
🏢 Jeff Cooke - Desjardins Insurance Agent
📍 Calgary