Support Centennial Auto Group employees across Summerside and Charlottetown with Windows, Microsoft 365, Google Workspace, and device troubleshooting. This is full time, permanent work.

As a Junior Helpdesk Technician, you will provide first-line technical support while maintaining more than 365 devices. You will troubleshoot hardware, software, and connectivity issues, administer accounts, and support business systems. Collaboration with senior IT staff and operational stakeholders supports network initiatives and technology solutions.

Key Responsibilities:

- Resolve hardware, software, printer, and connectivity issues
- Support users by phone, email, chat, and in person
- Manage onboarding, offboarding, accounts, permissions, and equipment
- Deploy, configure, maintain, and replace technology devices
- Document incidents, resolutions,



guides, and knowledge base articles

Requirements:

- Information Technology, Computer Engineering Technology, or Computer Science diploma or degree
- Minimum two years providing end-user technical support
- Microsoft Windows, Microsoft 365, Teams, and Google Workspace experience
- Hardware, networking, DNS, DHCP, and VPN troubleshooting experience
- Strong customer service, communication, analytical, and problem-solving skills

Bring practical troubleshooting, account administration, device support, and customer service skills to Centennial Auto Group’s helpdesk team.

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📌 Junior IT Helpdesk Technician (Summerside)
🏢 Centennial Auto Group
📍 Summerside