Customer service and safety skills matter at RCSS 791 St Clair St in Chatham, Ontario, where you welcome shoppers and support store teams.
Reporting to Asset Protection, this Customer Experience Ambassador creates a positive, protected shopping environment. You will greet customers, answer inquiries, guide store entrances and exits, and build rapport through exceptional service. Previous retail or customer-facing experience is preferred.
Key Responsibilities:
- Welcome customers and colleagues as the first point of contact
- Provide guidance and support customer flow at entrances and exits
- Identify and address spills, wet floors, and safety hazards
- Respond calmly to urgent situations and escalate when needed
- Complete accurate daily, weekly, and monthly reports
Requirements:
- Previous retail or customer-facing experience preferred
- Exceptional customer service and relationship-building skills
- Professional, friendly, and approachable demeanour
- Ability to remain composed during challenging situations
- Ability to stand or walk for extended periods
Bring welcoming service, safety awareness, and composure to the Customer Experience Ambassador team at RCSS in Chatham.