Coordinate caregiver schedules and client communications at Homewatch CareGivers in Kent County using scheduling software and strong clerical skills.

The Scheduler/Administrative Assistant maintains flexible employee schedules, schedules caregiver engagements, and communicates changes directly with clients. You will match caregivers with clients by considering availability, skill levels, personal care plans, and service needs. The position also supports agency documentation, office coordination, and caregiver coverage when necessary.

Key Responsibilities:

- Answer office phones and communicate schedule changes
- Match client schedules with compatible caregivers
- Keep caregiver and client schedules current
- Enter information into agency computer systems




- Support hiring and office staff activities

Requirements:

- Solid computer, clerical, Word, and Excel skills
- Ability to use and learn scheduling software
- Knowledge of caregiver responsibilities and personal care plans
- Excellent oral, written, telephone, and conversational communication
- Ability to take on call responsibilities and pass screening

Apply scheduling, communication, and administrative skills while supporting compatible caregiver matches and quality home care services.

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📌 Home Care Scheduler Administrative Assistant (Grand Rapids)
🏢 Homewatch CareGivers
📍 Grand Rapids