Serve aviation customers in Windsor with strong communication, attention to detail, and flexible early-morning availability from 0400 to 0700.
MAINTAIR AVIATION SERVICES seeks a Customer Service Agent supporting passengers and customers under Station Coordinator or Shift Lead direction. Use Microsoft Office, Windows, company procedures, and aviation terminology while serving wide-ranging customer groups. The role supports Maintair’s team atmosphere across airport operations.
Key Responsibilities:
- Provide customer service to passengers, agencies, and corporate customers
- Answer phones and emails with fare and schedule information
- Create reservations and handle cash reports
- Greet flights and make boarding or passenger announcements
- Support baggage, cabin cleaning, catering, and flight requirements
Requirements:
- Grade 12 education or equivalent experience
- Excellent customer service and communication skills
- English required; bilingual ability preferred
- Microsoft Office, Windows, and computer program knowledge
- Ability to obtain an Airport Restricted Area Pass
Bring aviation customer service, communication, and operational flexibility to Maintair’s Windsor airport team serving passengers and customers.