Deliver welcoming member experiences as a part time Customer Service Representative in Vaughan. Use communication and fitness knowledge at GoodLife Fitness.
The Motivator is often the first Associate members or potential members meet at the club. You will create a clean, safe, and welcoming workplace while resolving questions, concerns, and account updates. You will also provide Fit-Fix Starter sessions and complete required learning.
Key Responsibilities:
- Welcome members and potential members upon arrival
- Direct appointments and walk-in potential members appropriately
- Resolve member issues and update information
- Handle comments, suggestions, and concerns professionally
- Attend monthly meetings and complete required learning
Requirements:
- Build rapport using diplomacy, tact, and approachability
- Maintain effective relationships with internal and external customers
- Contribute helpfully to team success
- Know the fitness industry and company culture
- Possess superior customer service skills
Use communication, approachability, and member-focused service to support positive experiences at GoodLife Fitness Vaughan Keele and Highway 7.
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📌 Vaughan Fitness Customer Service Representative
🏢 Fit4Less
📍 Vaughan
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