Serve TD Canada Trust customers in Red Deer through banking advice, digital education, and customer problem resolution. Full-time hours total 37.5 weekly.
As a Personal Banking Associate Trainee, you will support the branch frontline with customer transactions and banking solutions. You will guide customers to appropriate staff for new accounts, investment advice, and financial needs. The role requires customer experience skills, banking knowledge, sound judgment, and clear communication.
Key Responsibilities:
- Engage customers in advice needs and service transactions
- Educate customers about mobile, ATM, and online banking
- Guide customers toward appropriate banking solutions and contacts
- Support scheduled cash and non-cash transactions
- Complete accurate processes and documentation
Requirements:
- High School diploma and/or one year relevant experience
- Complete Investment Funds Canada certification within 90 days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Solid communication, organization, planning, and time management skills
Bring customer experience, banking knowledge, and digital education skills to TD Canada Trust’s Red Deer branch team.
📌 Personal Banking Associate Trainee Red Deer
🏢 TD
📍 Red Deer
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