Calm Air Reservations Agents use computerized reservation systems and customer service skills to support passengers through travel planning and check-in.

This Reservations Agent role provides travel assistance, trip planning, and passenger support for Calm Air. You will create and modify flight reservations, check fares and rules, and answer inquiries by phone and email. The position also supports payments, manifests, staff travel bookings, re-accommodation, and baggage tracing.

Key Responsibilities:

- Create, check, and change passenger flight reservations
- Check flight information, fares, and fare rules
- Answer passenger inquiries by telephone and email
- Assist with re-accommodation during irregular operations
- Trace missing passenger baggage when required

Requirements:

- Basic Word, Excel, and Office computer skills
- Excellent customer service and telephone etiquette
- Ability to work independently or within a team
- Ability to work accurately under pressure
- Enhanced Security Clearance qualification eligibility

Bring reservation, communication, and passenger service skills to support Calm Air travelers across changing travel needs.

📌 Calm Air Reservations Agent (Winnipeg)
🏢 Calm Air International
📍 Winnipeg