Support Mark's Commercial digital programs through precise system administration, customer onboarding, and client support across Microsoft D365 and Sana Commerce.

The E-Commerce Representative manages customer eCommerce and Digital Voucher programs from setup through ongoing support. This role coordinates launches, maintains account data, and resolves program issues. Success requires organization, communication, problem-solving, and attention to detail across internal and external stakeholders.

Key Responsibilities:

- Implement and manage customer eCommerce and Digital Voucher programs
- Configure accounts, access, pricing, entitlements, and workflows
- Coordinate launches, renewals, audits, updates, and validation
- Provide onboarding, training, presentations, and documentation




- Investigate issues and coordinate support through resolution

Requirements:

- Two or more years in administration, service, eCommerce, or coordination
- Proficiency with Excel, PowerPoint, Word, and Outlook
- Experience with business systems, customer data, or digital platforms
- Robust organization, time management, communication, and problem-solving skills
- Office Administration Certificate or equivalent education and experience

Bring accurate program administration, customer communication, and digital platform support to Mark's Commercial customer solutions.

📌 E-Commerce Program Administrator (Calgary)
🏢 Mark's
📍 Calgary