SERVICE OPERATIONS COORDINATORAre you looking for a rewarding career where you can enhance the quality of life for people with disabilities? Community Living Algoma is hiring a Temporary Full-Time Service Operations Coordinator! Community Living Algoma is looking for the following qualities and skills:Demonstrates a strong understanding in CLA's vision, mission, values, and principles and promotes and integrates into your daily workThe ability to multitask and manage a diversified and demanding workload while remaining conscientious about the quality of work is ideal and the ability to develop and maintain a supportive working relationship with all team members.Proficient with the use of Microsoft program features, specifically Word, Excel, Outlook, Microsoft 365; TeamsKnowledgeof responsibilities around the organization and storage of agency documentation as per QAM (Quality Assurance Measures)Excellent organizational skills, ability to navigate and work within systems of organization databasesDemonstrated ability to collaborate with others to ensure timelines, deadlines are metExpected to perform duties with minimal supervision and is expected to plan and organizeworkLiaison with staffing teams, members of management, and works closely with managers to understand and meet their needsScheduling meetings, taking minutesPrepares interview packages and assists with the interview and reference checks of Direct Support Worker applicants.Review of MARS, PRN usage forms, medication counts, medication disposalsRun reports in AIMS, Surge, SSC as needed and requested - Identifies trends, gaps and make recommendations to managers/directors to improve services.Work closely with Passport Coordinator to ensure hours are being utilizedPetty cash reimbursement, cash/cheque requests, Purchase orders,Completes required monthly audits/signoffs for PSRs, trust accounts, staff mileage,



and petty cash and reports any concerns to the manager.Works with accounting to send budget reports to the manager monthlyBudget sheets-annual setupEnsure that all staff have completed the requirements for health and safety,Completing monthly walkthroughs in coordination with the Health and Safety repEnsure completion of QAM compliance checklistsWorking closely with scheduler regarding shifts for trainingEnsure staff hours are entered into SSC. Audit, reconcile and approve staff hours in SSC.Participates in the On-Call Rotation. We thank all applicants for their interest however only those selected for an interview will be contacted. CLA is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment and selection process. Applicants who require accommodation need to make their requirements known when contacted and CLA will work with them to meet their needs. QualificationsThis position requires a diploma in Business, Information Management or a related field. A minimum of3-5 years of experience in the field of information management or related experience. Proficiency in Microsoft Office; and a valid driver's license with access to a reliable vehicle is required. Ability to speak, read and write in both English and French would be an asset.What we offerCompetitive compensation packageHealth insurance: prescription drug, dental, vision, EAP and short- and long-term coverageParticipation in group RRSPEnjoyment of working for a community focused organizationA excellent team environmentIf you are interested in an exciting management opportunity and you are someone who is organized, flexible and committed to the people we serve, and want to become part of a Management Team that focuses on leading the organization through a transformation process, join us at CLA in being part of our team as we aspire to become a leading organization in the inclusion of people with developmental disabilities. Please reply, with a cover letter and resume detailing how your qualifications meet the requirements of this position and a current resume to by Sunday October 25, 2026

📌 Temporary Full-Time Service Operation Coordinator (Sault Ste. Marie)
🏢 Community Living
📍 Sault Ste. Marie