Lead Performance Programming through coach development, high-quality instruction, and member-focused service as a Performance Head Coach at GoodLife Fitness.
The Performance Head Coach provides exceptional service to Members while developing Performance Coaches and supporting program success. This leadership position emphasizes coaching, engagement, community building, administration, and member retention. You will report to the General Manager and follow direction from the Vice President of Group Experience.
Key Responsibilities:
- Hire, train, manage, and develop Performance Coaches
- Ensure overall Performance Program success
- Lead two to four Performance Starter classes weekly
- Build and maintain the Performance Member base
- Handle Performance Member complaints and concerns
Requirements:
- Proven leadership and superior coaching skills
- Health and Fitness Industry knowledge
- Small group or team training experience
- Customer service and sales goals experience
- Complete certifications within the first three months
Use leadership, communication, planning, and coaching skills to strengthen Performance Programming and its member community at GoodLife Fitness.