Indigo is seeking a seasonal retail representative who connects customers with books, ideas, and lifestyle products. This part time position supports store service.
The Seasonal Customer Experience Representative helps add joy to customers’ lives through authentic engagement and product knowledge. You will seek information about products, promotions, and programs while supporting merchandising and store operations. The role includes responding to feedback, maintaining health and safety participation, and sharing improvement ideas with Leadership Team.
Key Responsibilities:
- Use products and stories to influence customer connections
- Seek information about products, promotions, and programs
- Respond to customer feedback in a timely manner
- Support health and safety across the store
- Share employee and customer experience improvement ideas
Requirements:
- Commitment to exceptional employee and customer experiences
- Flexibility across all aspects of store operations
- Ability to lift medium to large items safely
- Availability for flexible seasonal scheduling requirements
- French and English bilingualism required in Québec
Use authenticity, product knowledge, and customer connection to represent Indigo during its seasonal retail period.