Lead customer service at Carter’s as a Part Time Supervisor, using product expertise and coaching skills to support growing families. Help create welcoming, inclusive shopping experiences.
As a Part Time Supervisor, you will represent Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. You will educate customers and teammates about product styles, features, and advantages while maintaining a genuine customer focus. The position includes Leader on Duty responsibilities, business focus planning, and performance feedback.
Key Responsibilities:
- Welcome families and provide product assistance across children’s sizes
- Maintain customer focus across the sales floor
- Coach teammates on service standards and omni-channel experiences
- Lead assigned business focus areas through detailed follow-through
- Respond to customer concerns with appropriate resolutions
Requirements:
- Positive, solutions-oriented mindset
- Professional verbal and written communication skills
- Ability to manage multiple tasks simultaneously
- Proficient computer skills, including Outlook and Excel
- High school diploma and scheduled availability
Bring retail leadership, product knowledge, and customer-focused coaching to families shopping Carter’s children’s brands.
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📌 Part Time Retail Supervisor Carter’s (Niagara Falls)
🏢 Carter's
📍 Niagara Falls
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