Serve automotive customers in Belleville, Ontario, using confident communication, sales skills, and technical aptitude to deliver tech-powered solutions.
Concentrix seeks an Automotive Customer Service Representative for inbound customer support and subscription sales. You will identify needs, explain services, and help customers navigate websites and GPS systems. Strong communication, logical reasoning, and attention to detail support accurate interactions across calls, emails, and SMS.
Key Responsibilities:
- Receive inbound calls about customer services and subscriptions
- Identify needs and recommend valuable subscription services
- Upsell subscriptions while meeting sales targets
- Guide website navigation and GPS system assistance
- Deliver expert customer experiences through every interaction
Requirements:
- One or more years of sales setting experience
- One or more years of call center experience preferred
- Strong analytical, problem-solving, and logical reasoning skills
- Confident communication and technical aptitude
- Accuracy, multitasking, and eagerness to learn technologies
Bring automotive customer service, subscription sales, and technical guidance skills to Concentrix customers in Belleville, Ontario.