Coordinate patient services in Waterloo using scheduling, customer service, and Microsoft Office skills. This full-time office role includes defined shifts.

CarePartners seeks a Team Coordinator to support communication among patients, families, staff, and service partners. The position coordinates PSW, Nurse, and Therapist schedules while completing timely administrative functions. Solid interpersonal communication, database skills, and attention to detail support effective service delivery.

Key Responsibilities:

- Coordinate service schedules for PSWs, Nurses, and Therapists
- Inform workers about assignments and schedule changes
- Receive referrals from funders and private-pay clients
- Enter service information into automated databases
- Manage service-related telephone calls and email inquiries

Requirements:

- One year of administrative or customer service experience
- Post-secondary education preferred
- Strong Microsoft Office, Word, and Excel proficiency
- Effective verbal and written communication skills
- Availability for evenings, weekends, and defined shifts

Support CarePartners service delivery in Waterloo through accurate scheduling, responsive communication, and organized administrative coordination.

📌 Team Coordinator Waterloo Scheduling (Kitchener)
🏢 Drake International
📍 Kitchener