Administration Full Time Kamloops, BC $69,605.12 - $86,361.60 CAD per year

Interior Community Services (ICS) is seeking a collaborative and experienced Human Resources Generalist to join our HR team.

The HR Generalist provides professional human resources services that support leaders and employees across the organization. This role leads recruitment for leadership positions, manages complex employee relations and disability cases, provides guidance on human resources best practices and collective agreement interpretation, and contributes to organizational initiatives that strengthen people, culture, and operational excellence. The HR Generalist also serves as an escalation point for HR Coordinators on complex HR matters and partners with leaders to foster effective people management practices across the organization.

ABOUT IC S

Interior Community Services (ICS) is an accredited non‑profit organization providing a wide range of community‑based services throughout Kamloops, Merritt, and surrounding communities in the BC Interior region. Our services include social housing, food security, early childhood development, family support, youth services, counselling, seniors' services, and supports for people with diverse abilities.

Our mission is Enriching Lives, Strengthening Communities, and our vision is that people of all abilities live to their potential with dignity, choice, and opportunity. Every day, our employees make a meaningful difference by supporting individuals and families through life's challenges with compassion, professionalism, and respect.

KEY RESPONSIBILITIES

Recruitment & Selection

- Lead recruitment for supervisory and management roles.




- Prepare employment offers and agreements, and oversee pre‑employment requirements.
- Support recruitment initiatives across the organization as operational needs require.

Leave Management & Accommodation

- Manage complex disability, medical, and long‑term disability (LTD) leave cases.
- Coordinate workplace accommodations, disability management, and return‑to‑work planning.

Classification & Job Evaluation

- Develop, review, and maintain job descriptions.
- Coordinate CSSEA classification processes and job evaluations.

HR Policy & Program Support

- Support development and revision of HR policies and programs.
- Continuously improve onboarding, orientation, performance management, and other HR processes.
- Monitor changes to employment legislation, human rights requirements, and collective agreements to ensure organizational compliance.

Employee & Labour Relations

- Respond to HR inquiries and provide guidance to leaders.
- Foster collaborative labour‑management relationships and support workplace investigations, conflict resolution, and employee relations matters.

Reporting & Documentation

- Maintain HR metrics and prepare HR reports.
- Ensure accurate, confidential HR records and documentation.
- Work with external partners, social service organizations,



and the internal Communications team.
- Support recruitment marketing, candidate sourcing, and relationships with educational institutions.

Practicum & Organizational Development

- Support practicum student placements & coordination.
- Deliver or coordinate HR training, support compensation reviews, and contribute to organizational change, audits, and EDI initiatives.

WHAT YOU BRING

Education & Experience

- Degree in Human Resources, Business Administration, or a related discipline.
- Minimum three (3) years of progressive Human Resources experience.
- Experience supporting leaders in employee relations, recruitment, disability management, and policy interpretation.
- Experience working in a unionized and/or non‑profit environment is considered an asset.
- Chartered Professional in Human Resources (CPHR) designation or working toward designation is considered an asset.
- Or an equivalent combination of education, training, and experience.

Skills, Knowledge, and Abilities

- Solid knowledge of employment legislation, human rights, disability management, and HR best practices.
- Demonstrated ability to interpret and apply collective agreements, policies, and employment legislation.
- Strong recruitment, employee relations, conflict resolution, and workplace investigation skills.
- Excellent organizational, analytical, problem‑solving, and decision‑making abilities.
- Strong interpersonal, communication, and relationship‑building skills with the ability to collaborate effectively with leaders, employees, unions, and external partners.
- Ability to manage multiple prioriti

📌 Human Resources Generalist (Kamloops)
🏢 Interior Community Services
📍 Kamloops