Lead process excellence initiatives remotely across Canada using process mapping, stakeholder facilitation, and data-based problem solving. Help teams improve process delivery.

Reporting to the Manager of Process Excellence, this Process Strategist leads initiatives and supports teams identifying process improvements. The work includes requirements gathering, process documentation, communication planning, and testing strategies. You will apply design thinking, Lean principles, and DMAIC-based techniques to address complex business problems.

Key Responsibilities:

- Lead Process Excellence initiatives from requirements through lessons learned
- Gather requirements and facilitate the Process Excellence Training program
- Map processes using user-centric and data-based approaches




- Develop testing strategies and obtain initiative sponsor sign-off
- Support charters, risk strategies, and perks tracking

Requirements:

- Minimum five years of relevant continuous improvement experience
- Experience with process mapping, optimization, facilitation, and Lean principles
- Lean Six Sigma Yellow Belt or equivalent certification
- Strong listening, analysis, judgment, and problem-solving skills
- University degree, diploma, or equivalent education and experience

Apply process mapping, Lean, DMAIC, and stakeholder leadership skills as Western Financial Group’s remote Process Strategist.

📌 Remote Process Excellence Strategist (Toronto)
🏢 Western Financial Group
📍 Toronto