Support shelter clients in Scarborough through frontline service, intake coordination, wellness checks, and practical assistance at Florence Booth House.

The Salvation Army seeks contract Front Line Workers for 50 Estate Drive from November 2026 through May 2027. You will complete intakes, maintain records, enforce house rules, distribute resources, and support clients experiencing homelessness, addictions, or mental health challenges. Night shifts include nightly bed checks and discharges.

Key Responsibilities:

- Complete client admissions, orientations, triage, and discharge procedures
- Monitor clients and provide personal, practical, and moral support
- Maintain SMIS records, bed rosters, logbooks, and incident reports
- Distribute meals, medication, clothing, hygiene items,



and harm reduction supplies
- Conduct wellness checks and respond to facility concerns

Requirements:

- High school diploma in Social Services or Human Services
- Prior frontline experience in a social service setting
- Knowledge of homelessness, addictions counselling, and mental health
- CPR/First Aid and Crisis Intervention certifications
- Police check clearance and fluent written and spoken English

Bring de-escalation, confidentiality, and problem-solving skills to frontline shelter services at The Salvation Army in Scarborough.

📌 Front Line Shelter Support Worker (Toronto)
🏢 The Salvation Army Canada and Bermuda Territory
📍 Toronto