Career Opportunities: Insurance Claims & Risk Advisor - Corporate Services (32469)At Graham, one of North America's largest general contractors, we don't just build projects, we enable the systems and services that make construction possible. As part of our Corporate Services team, you'll support impactful work across the region through expertise in HR Advisory, Communications, Supply Chain, Finance, and more.Here, your work has purpose. Your growth is supported. And your impact is lasting.Your Impact Starts HereGraham is actively recruiting for an Insurance Claims & Risk Advisorsupporting the Corporate Services Division. Reporting to the Insurance Risk Manager the Insurance Claims & Risk Advisor plays a key role in supporting project teams by coordinating insurance and surety requirements, managing claims administration, liaising with brokers and insurers, and ensuring timely collection and submission of claim-related information. The Insurance Claims & Risk Advisor maintains an understanding of construction insurance products and claims processes and provides guidance to internal stakeholders regarding insurance requirements and claim resolution.Your Role in Building What Matters – From Office to SiteClaims ManagementCoordinate and administer insurance claims of all types from first notice of loss through resolution and closure, ensuring timely reporting, documentation, follow-up, and compliance with policy requirementsServe as the primary point of contact for project teams, brokers, insurers, adjusters, legal counsel, and other key stakeholders throughout the claims process, coordinating communications, facilitating issue resolution, and escalating high-risk, or sensitive matters to the Director of Risk as required to support timely and effective claim outcomesReview incidents and potential claims to assess coverage considerations, reporting obligations, deductible impacts, escalation requirements, and next stepsGather, organize, and maintain claim documentation, including contracts, correspondence, project records, photographs, cost information, adjuster reports, and other supporting materialsMonitor claim activity, track key milestones, maintain claim records,
and report on reserves, recoveries, deductibles, settlements, claim costs, trends, and significant exposuresSupport claim resolution by reviewing coverage positions, settlement recommendations, and recovery opportunities, including subrogation, reimbursement, and cost recovery where appropriateEscalate complex, high-value, or potentially litigated claims while continuing to support coordination, documentation, and stakeholder communicationUse claim outcomes, loss trends, and lessons learned to support corrective actions, annual insurance renewals, loss prevention, and improved risk management practicesInsurance Administration and Project SupportSupport day-to-day administration of Graham's corporate insurance and surety programs, including coordination with brokers, insurers, sureties, internal teams, and external partnersCollect, review, and organize underwriting information required for annual renewals, project-specific insurance placements, surety requests, and other insurance submissionsAssist with the review of contract requirements, identifying gaps, risks, exceptions, or requirements that may require broker, legal, or management reviewCoordinate issuance, review, and tracking of certificates of insurance, bonds, letters of bondability, and other insurance or surety documentationSupport project teams in obtaining insurance pricing, coverage confirmations, project-specific placements, policy documentation, and evidence of coverage in a timely mannerMaintain accurate records, schedules, databases, correspondence, and supporting documentation in accordance with company standards and audit requirementsMonitor insurance documentation requests and renewal-related activities to ensure deadlines are met and internal stakeholders receive timely,
practical supportProvide guidance to project and operational teams on insurance processes, documentation requirements, and escalation pathways for insurance or surety-related questionsBuild effective working relationships with operations teams, brokers, insurers, and external partnersSupport initiatives that promote risk awareness across the organizationThe Right Tools for the JobBachelor's degree or diploma in Business, Risk Management, Insurance, or a related fieldCIP designation completed or in progress preferred3-5 years of insurance, claims, risk management, brokerage, or related experiencePrior experience managing insurance claims and coordinating with insurers and brokers is requiredConstruction or project-based industry experience considered an assetKnowledge of insurance policy interpretation and claims handling best-practicesStrong attention to detail, organizational, and communication skillsAbility to effectively manage multiple files and deadlines simultaneously while maintaining quality and business need expectationsStrong proficiency with Microsoft Office suite of productsHybrid work arrangement requiring 3–4 days per week in the office, with in-office training during the first three monthsTravel may be required to support operations across multiple geographic locationsPrimarily office-based work hours, with flexibility required to support cross-border stakeholders, operational needs, renewals, and claimsAt Graham, we're building more than structures, we're building futures. Join a team that delivers excellence from the ground up and makes a lasting impact across Canada.We're proud to be an Equal Prospect Employer and are committed to an inclusive, accessible workplace. Accommodations are available throughout the hiring process when requested. Please contact
[email protected] for accommodation requests.Unsolicited resumes or candidate profiles will not be accepted and will become the property of Jardeg/Graham.As Graham's trusted recruitment partner, Jardeg supports the hiring of skilled professionals across Buildings, Industrial, Infrastructure, Water, Development, and Services projects nationwide.
📌 Insurance Claims & Risk Advisor - Corporate Services (Calgary)
🏢 Graham Construction
📍 Calgary