Support student wellbeing and residence communities at the University of Waterloo through case management, crisis response, and student development leadership.

As a Residence Life Coordinator, you will advise students facing personal or transitional challenges while guiding Residence Life staff. The position combines conduct administration, coaching, community programming, and interdepartmental collaboration. Your work supports holistic development and priority educational outcomes within assigned residences.

Key Responsibilities:

- Manage student cases involving personal, transitional, and conduct concerns
- Respond to crises involving mental health and other urgent situations
- Supervise 10-18 Residence Life Dons and Team Leaders




- Lead community programming and administer residence community funds
- Coordinate student-staff training and collaborate across campus departments

Requirements:

- Bachelor’s degree or equivalent education and experience
- One to three years in full time Student Affairs
- Experience supervising, training, and mentoring student staff
- Mental health support and difficult conversation experience
- Vulnerable Sector Check and Emergency First Aid and CPR A

Apply case management, crisis response, coaching, and communication skills to strengthen student experiences at Waterloo residences.

📌 Residence Life Case Manager (London)
🏢 Waterloo International
📍 London