Lead Flyover’s attraction operations through workforce planning, guest experience standards, and safety leadership at a premier entertainment destination. Drive effective daily execution.
The Operations Manager oversees Flyover’s location operations and frontline teams. This management role guides operational strategy, process improvement, resource management, and guest satisfaction. You will use operational insights, coaching, scheduling, and cross-functional collaboration to support business goals, brand standards, and memorable experiences.
Key Responsibilities:
- Lead operational strategy and execution across the Flyover attraction
- Coach supervisors and frontline teams through performance management
- Optimize scheduling, forecasting, and real-time floor management
- Evaluate KPIs to improve throughput and guest satisfaction
- Resolve escalated concerns during peak operating periods
Requirements:
- Three to five years of operations management experience
- Experience managing high-volume guest flow
- Working knowledge of safety regulations and operational procedures
- Understanding of finance, budgeting, and cash-flow management
- Bachelor’s degree preferred; CPR or First Aid certification required or obtainable
Bring operations management, team leadership, and guest experience expertise to Flyover’s immersive entertainment attraction and frontline operations.
📌 Flyover Attractions Operations Manager (Vancouver)
🏢 Flyover
📍 Vancouver
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