Lead strategic programs at Thumbtack, applying program leadership and analytical rigor to grow partnerships across a globally distributed organization.
As Manager, Launch and Growth Operations, you will turn ambiguous opportunities into operating plans, measurable results, and durable capabilities. You will manage a team across the U.S. and Philippines while partnering across Product, Engineering, Data Science, Marketing, Legal, and commercial functions. Your portfolio includes launching partnerships, scaling Call Center, improving business performance, and strengthening Partner Operations systems and processes.
Key Responsibilities: Lead strategic programs accelerating partnerships growth and scalability
Build capabilities from concept through launch and scale
Define measures, monitor performance, and improve program economics
Coordinate cross-functional execution with internal and external partners
Manage and develop operators across the U.S. and Philippines
Requirements: 5+ years in strategy, operations, program management, or related fields
2+ years managing and developing people
Experience translating ambiguity into strategies and measurable results
Track record leading complex initiatives through execution
Robust judgment, analytical rigor, and influential communication skills
Bring strategic operations, people leadership, and analytical decision-making to Thumbtack’s partnership launches and growth programs.