Salary

The salary range for this position is CAD $27.26 - $29.16 / hour

Job Summary

Are you passionate about providing administrative support for primary health care services in your community? Are you looking to bring your extensive Medical office skills to a rewarding role? If you have answered “yes”, we want you to keep reading to explore your career with us

We currently have an exciting Part-Time opportunity for a Medical Office Assistant/Receptionist to provide support to our Urgent Primary Care Network located in beautiful Burnaby, B.C

Urgent and Primary Care Centre (UPCC)-are medical facilities that provide ongoing medical care and/or timely care for urgent, non-life‑threatening injuries and illnesses that should be seen by a health care provider within 12 to 24 hours but do not require the level of service or expertise found in an emergency department.They are part of the primary and community care system with a focus on a unified approach to team‑based care to wrap services around our patients.Learn more click here Urgent and Primary Care Centres - Careers at Fraser Health

Burnaby is a rapidly growing metropolitan area at the geographic centre of Metro Vancouver with different municipalities at all of its borders. The city is recognized as one of the Lower Mainland’s most attractive suburbs and is known for its schools, lakes, and mountains. It has one of the highest parkland‑to‑resident ratios in all of North America, and is home to a wide variety of arts and culture. There is always something new to experience. To learn more click here

Experience some of the benefits of working with us, including:

- Career advancement and growth opportunities
- Comprehensive health benefits including extended health and dental 100% paid by us,



that cover you and your whole family.
- Health and well‑being resources, including an employee and family assistance program.
- Generous vacation time: eligible employees can earn up to four (4) weeks of vacation per year, with the possibility of accruing extra time based on there tenor with us.
- Access to exclusive staff discounts and perks with various partners including, a Transit Incentive Program
- A defined pension plan.

*Eligibility based on employment status

Join our team at Fraser Health- where cared for people ,care for people.

Detailed Overview

Reporting to the Manager, Clinical Operations or designate, this position provides administrative day‑to‑day support to the Urgent Primary Care Centre (UPCC or Centre), and as the first point of contact with clients and their families, provides a key role in ensuring a safe and welcoming environment for all individuals through a positive, customer‑service oriented and client‑focussed approach. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients in the assigned area. The Centre provides clients, families and caregivers with ease of access to timely, person‑centred, continuous and culturally safe quality health services.



Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, maintaining database(s) and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system.

Responsibilities

1. Provides reception services by performing duties such as operating a multi‑line switchboard or phone, registering current patients, booking appointments, following up on physician / nurse practitioner orders regarding referrals and diagnostic tests, interdisciplinary team members orders, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the Centre, receiving visitors, and referring to appropriate areas. Contacts other hospitals/organizations to obtain information as required.
2. Provides administrative duties such as preparing correspondence, reports and documents from handwritten draft, general instruction or transcribing, inputting client information, and maintaining registers utilizing various software and systems. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family.
3. In th

📌 Medical Office Assistant/Receptionist, Urgent Primary Care Centre (Burnaby)
🏢 Fraser Health Authority
📍 Burnaby