Support students and applicants as a Student Service Advisor using customer service, policy knowledge, and navigational guidance in hybrid Edmonton work.Reporting to the Team Lead, Student Service Centre, this one-year-plus-one-day term supports current and prospective students. You will provide information about admissions, registration, tuition, student fees, financial aid, scholarships, records, transcripts, exams, and convocation. The role also serves parents, alumni, and the general public.Key Responsibilities:Provide outstanding customer service to students and applicantsExplain University of Alberta policies and proceduresSupport admissions, registration, fees, and financial aid inquiriesProvide information about records, exams, and convocationRefer clients effectively to appropriate campus officesRequirements:Knowledge of University of Alberta policies and proceduresAbility to support graduate and undergraduate studentsAbility to advise prospective students, parents, and alumniAbility to provide detailed navigational supportAvailability for hybrid work at North Campus, EdmontonUse customer service and campus policy knowledge to guide diverse University of Alberta clients through essential student services.#J-18808-Ljbffr

📌 Student Services Advisor Edmonton (Winnipeg)
🏢 Alberta
📍 Winnipeg