Lead social services programming at The Salvation Army’s Maxwell Meighen Centre in Toronto, overseeing case management and shelter operations. Supervise teams, manage caseloads, and support client outcomes.
This front-line management position reports to the Director and supervises Case Workers, Housing Workers, and Community Follow-up Workers. The work includes intake, risk assessments, crisis intervention, housing referrals, documentation, staff scheduling, and facility support. You will coordinate with community agencies and internal leadership.
Key Responsibilities: Manage daily Case Management Team operations and meetings
Provide case management, interventions, referrals, and advocacy
Supervise Frontline Workers and complete performance evaluations
Prepare schedules, incident reports,



statistics, and operational reports
Support HIFIS entries, quality assurance, and accreditation standards
Requirements: Two-year related post-secondary or college diploma
Three years of progressive social service experience
Supervisory or team lead experience in social services
Proficiency with Microsoft 365 computer programs
Emergency First Aid, CPR, and Mental Health First Aid
Bring leadership, case management, crisis de-escalation, and community networking skills to The Salvation Army’s Toronto shelter services.

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📌 Social Services Program Manager Toronto (Ontario)
🏢 Broadview Village
📍 Ontario