Federated Insurance is seeking a Client Service Associate with exceptional communication skills to support clients and commercial insurance operations.
As a Client Service Associate, you will assist a Commercial Insurance Specialist with the daily running of a book of business. You will provide excellent customer service while managing high volumes of requests in a timely, accurate manner. The position values flexibility, multitasking, attention to detail, and a team-first mentality.
Key Responsibilities: Assist the Commercial Insurance Specialist with daily operations
Deliver excellent service to commercial insurance clients
Manage high-volume requests accurately and efficiently
Support communication across client service activities
Requirements: College or university post-secondary education
Two years of front-line customer service experience
Robust communication skills for client-facing service
Microsoft Office applications proficiency
Competitive spirit and high-performance mindset
Use your communication, service, and Microsoft Office strengths to support Federated Insurance clients and commercial insurance professionals.