Serve clients onsite at CIBC as a Client Engagement Associate, using financial services knowledge and digital banking skills. Support everyday banking needs at the banking centre.
As part of Personal and Business Banking, you will answer questions, assist transactions, and guide clients through digital banking options. You will explain relevant products, support basic banking sales, and connect clients with specialists. This regular role offers 15 weekly hours at 7185 Goreway Drive.
Key Responsibilities:
- Answer client questions and assist with everyday banking transactions
- Guide clients through mobile banking applications and digital options
- Complete sales of basic banking products
- Identify specialist referrals and connect clients with appropriate team members
- Work onsite across banking centres within reasonable travel distance
Requirements:
- Client-first approach focused on meaningful interactions
- Knowledge of financial services products and transaction services
- Robust problem-solving, listening, and interpersonal communication skills
- Digital literacy and adaptability with evolving technologies
- Flexibility for banking centre evenings, weekends, and multiple locations
Bring client service, empathy, transaction support, and digital banking knowledge to CIBC’s onsite banking centre team.