Deliver welcoming library services with Chatham-Kent Public Library across Blenheim and Merlin branches. Solid communication and customer service skills support this permanent part-time work.
The Library Assistant 2 assists daily operations while connecting patrons with resources, technology, and services. You will handle reference inquiries, reader’s advisory, circulation tasks, outreach, and programming support. The position includes weekday, afternoon, evening, and weekend hours.
Key Responsibilities: Answer telephone and email inquiries professionally and promptly
Assist patrons with catalogues, accounts, computers, and online access
Process interlibrary loan and purchase suggestion forms
Prepare returned materials and support collection rotations
Promote library resources and services through outreach
Requirements: Clear, friendly communication with patrons, staff, and administration
Excellent customer service showing courtesy and responsiveness
Strong computer skills, including Word, Excel, PowerPoint, and Outlook
Ability to use circulation and cataloguing library systems
Ability to travel between Chatham-Kent branches and outreach locations
Bring accurate communication, digital assistance, and customer service skills to CKPL’s branch and outreach operations.