Coordinate dental appointments and claims for SOAHAC clients across London and Muncey, using organization, communication, and billing expertise.
This temporary full time Dental Administrative Assistant role reports to the Dental Supervisor at SOAHAC’s London and Chippewa clinics. You will manage reception, client registration, scheduling, cancellations, insurance eligibility, and claims. Accurate records, compassionate communication, and reliable clinic coordination are central to the position.
Key Responsibilities: Register clients and communicate clinic policies clearly
Manage cancellations, follow-ups, confirmations, and provider schedules
Explain coverage and financial responsibilities to clients
Submit and track NIHB, HSO, CDCP, OSDCP, and private claims
Liaise with clients,
providers, and external insurers
Requirements: Dental Office Administration certificate from an accredited college
Minimum five years’ experience in dental reception and billing
Strong knowledge of insurance verification and dental billing codes
Exceptional organization, time management, and problem-solving skills
Cultural sensitivity and willingness to participate in Indigenous training
Bring organized dental reception, claims coordination, and client communication skills to SOAHAC’s London and Chippewa clinics.