Apply advanced crisis intervention skills at Good Shepherd Centres’ Barton-Tiffany Shelter. Support residents during rotating 12-hour day and overnight shifts.
Reporting to the Senior Program Manager, the Senior Shelter Support Worker contributes to a safe, hospitable, and housing-focused shelter workplace. You will support individuals and couples, including residents with pets, who face exceptional barriers to traditional shelter programs or sustainable housing. The work requires progressive experience supporting people affected by homelessness, poverty, trauma, mental health issues, and substance use.
Key Responsibilities: Offer crisis intervention and strengths-based resident supports
Provide referrals, advocacy, and supportive counselling services
Use harm reduction and trauma-informed approaches in care
Apply anti-racist and anti-oppressive frameworks to services
Follow Good Shepherd health and safety requirements
Requirements: At least three years’ residential housing sector experience
Social services diploma or degree
In-depth mental health and addiction support knowledge
Ability to work in a lower-barrier housing-focused shelter
Ability to work indoors, outdoors, and around animals
Use advanced crisis intervention, mental health support, and harm reduction knowledge to assist residents pursuing stability.