Experience the Somerville Difference

Parts Advisor - North York, ON

WEEK DAY SHIFT - FULL TIME- ON SITE

Join a growing, forward-thinking organization where people, performance, and ideas matter.

For over 60 years, Somerville Auto Group has built a trusted reputation for integrity, quality, and exceptional customer service within the transportation industry. Rooted in strong family values and an entrepreneurial culture, we believe the best ideas win. We foster collaboration, support growth, and champion high performance - while always caring about people.

At Somerville Hino, our Parts Advisors play a vital role in delivering outstanding service and expertise to our customers and internal teams.

About the Role
As a Parts Advisor, you are a knowledgeable and trusted ambassador for Somerville Hino. You take pride in understanding customer needs and matching them with the right parts solutions. Your expertise in parts sourcing, compatibility, pricing, and availability ensures accuracy, efficiency, and an exceptional customer experience.

This role is ideal for professionals seeking long-term career growth and advancement opportunities within a stable, family-owned organization.

Work Schedule & Shifts
Monday to Friday: Day Shift

Key Responsibilities

Deliver exceptional customer service with honesty, fairness, and professionalism

Supply service technicians with required parts in a timely manner

Verify receiving documents for accuracy and completeness

Ensure accurate billing and invoicing to maintain proper inventory control

Answer calls from independent repair shops and identify parts using electronic catalogs

Process, track, and organize special parts orders

Collaborate with the service department to prepare accurate and timely quotes

Collect payments, obtain required signatures, and submit complete documentation

Organize, stock, and maintain parts inventory

Participate in bi-annual inventory counts (mandatory unless circumstances dictate otherwise)





Maintain cleanliness and organization within the parts department and shop

Inform customers of current promotions and specials

Complete required HMC online training modules within assigned timelines

Maintain company-provided Somerville uniform and qualified appearance

Perform additional duties as assigned by the Parts Manager or Supervisor

What You’ll Bring

High school diploma or post-secondary education

Minimum 1 year of parts inventory experience (automotive or aftermarket experience preferred)

Ability to learn and use company-provided software systems

Strong customer service orientation and communication skills

Ability to work independently with strong self-motivation

Inventory control experience

Ability to lift up to 50 lbs for short periods of time

Why Work at Somerville?
Culture matters. We are a family-owned business that values teamwork, respect, and open communication. Employee surveys and bi-annual reviews ensure your voice is heard, and we continuously look for ways to improve and innovate.

We support work-life balance and believe in creating a fulfilling and inclusive workplace.

What You’ll Receive

Comprehensive health and dental benefits, including Employee Assistance Program and vision care coverage.

Professional development and training opportunities.

Company social events and team-building activities.

Opportunities for career advancement within a family-owned organization

A supportive, engaging team environment.

Equity, Accessibility & Hiring Process
At Somerville Auto Group, we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. Somerville Auto Group is committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

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📌 Parts Advisor (Ontario)
🏢 Somerville Auto Group
📍 Ontario