Drive PUMA store performance through customer service, sales leadership, and operational control in a customer-focused retail setting.
As a Retail Supervisor, you will help deliver PUMA’s service standards and Brand Values. You will support sales, KPI, profitability, payroll, inventory, and merchandise execution. The position also supports employee recruitment, training, development, and succession while maintaining compliant store operations.
Key Responsibilities: Deliver consistently high customer experience standards
Support sales, KPI, and profitability goals
Assist recruitment, training, development, and succession
Control payroll and service-driven scheduling
Manage merchandise, inventory, shrink, and store compliance
Requirements: One to two years’ focused retail experience
Customer service experience, preferably apparel or footwear
Proven ability to exceed sales goals
Excellent communication and presentation skills
Computer, Microsoft Office, and retail software skills
Bring retail leadership, sales focus, and operational discipline to support PUMA’s customer experience and store performance.