Customer service expertise meets collision repair at Capital Chevrolet Buick GMC Calgary, where clear communication supports clients throughout vehicle repairs.
As a Collision Repair Advisor, you connect customers, repair teams, and insurance companies throughout each repair process. You process claims, schedule appointments, explain completed repairs, and address customer needs professionally. Robust organization, empathy, and problem-solving help maintain trusted client relationships.
Key Responsibilities: Process claims, work orders, and customer correspondence
Communicate with insurers about coverages and deductibles
Book repair and estimate appointments
Manage rental fleet records, billings, and vehicle maintenance details
Explain completed vehicle repairs and collect payments
Requirements: Minimum two years of customer service experience
Excellent communication, interpersonal, and organizational skills
Friendly, empathetic approach to client relationships
Sound decision-making and problem-solving abilities
Valid driver's license; Mitchell knowledge is an asset
Apply customer service, insurance communication, and collision repair coordination skills as a trusted advisor in Calgary.
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📌 Collision Repair Customer Service Advisor (Alberta)
🏢 Capital Chevrolet Buick GMC
📍 Alberta
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