Support Milwaukee customers through accurate order entry, responsive service, and clear communication from Techtronic Industries’ Milwaukee team.
As a Customer Experience Representative, you will deliver service to internal and external customers while supporting the sales team. The position combines customer relationships, order ownership, and timely communication. Microsoft Office proficiency, organization, and attention to detail support daily performance.
Key Responsibilities: Build customer and sales team relationships through responsive support
Enter accurate orders within the 24-hour turnaround time
Verify product and price precision for every order
Email order numbers, prices, inventory, shipping dates, and delays
Answer inquiries about ETAs, tracking, prices, availability, and products
Requirements: Minimum one year of customer service experience
Strong verbal and written communication skills
Microsoft Office proficiency and customer-focused service mindset
Results-oriented approach with task prioritization and urgency
Solid attention to detail and collaborative attitude
Bring customer service, order accuracy, communication, and Microsoft Office skills to the Milwaukee customer experience team.
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📌 Customer Service Order Representative (Ontario)
🏢 TTI Group
📍 Ontario
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