05 Nov
|
Compass Canada
|
Quebec City
05 Nov
Compass Canada
Quebec City
Coordinate premium suite operations through MYSUITES, client communication, and event-day service at a busy outdoor stadium. Supervise suite staff while meeting guest expectations.
The Suite Operations Coordinator manages suite holder profiles, ordering details, payments, reports, and event preparation. This position supports hiring and training suite servers, coordinates with Premium and Catering teams, and maintains accurate client and staff information. Customer service, hospitality, administrative, and Microsoft Office knowledge support the work.
Key Responsibilities: Update MYSUITES menus, logins, profiles, and digital menus
Confirm payments, specifications, invoices, receipts, and outstanding balances
Coordinate servers, binders, labels, reports, and suite setup
Communicate with suite holders before and during games
Run pre-shift meetings and complete final event checks
Requirements: Minimum two years customer service experience
Minimum two years hospitality experience
High school completion or equivalent
Valid Smart Serve Certificate and mathematical skills
English fluency, Microsoft Word and Excel knowledge, adaptable shifts
Bring hospitality coordination, customer service, payment accuracy, and MYSUITES administration to every premium suite event.
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📌 Suite Operations Coordinator (Quebec City)
🏢 Compass Canada
📍 Quebec City