Coordinate referrals and patient enquiries across Merton and Wandsworth as a Healthcare Referrals Administrator with Central London Community Healthcare NHS Trust.
As a Band 3 SPA Administrator, you will support a busy service directing people to appropriate community healthcare. Your work includes referral registration, appointment coordination, waiting-list maintenance and accurate information handling. You will liaise with patients, carers, GPs, healthcare professionals and clinical teams.
Key Responsibilities: Register and process referrals according to service requirements
Respond to patient and skilled telephone enquiries
Maintain waiting lists and update patient information
Provide timely appointment details to service users
Support teams with scanning and documentation
Requirements: Ability to maintain accurate, up-to-date records
Ability to protect confidential patient information
Ability to prepare documents within agreed timescales
Availability across weekdays, weekends and bank holidays
Alignment with Trust values and related behaviours
Bring referral administration, communication and record-management skills to a patient-focused Single Point of Access service across South West London.
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📌 Healthcare Referrals Administrator South West London (Manitoba)
🏢 Central London Community Healthcare NHS Trust
📍 Manitoba
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