Use written communication and browser skills as a Remote Live Chat Customer Service Agent handling routine customer inquiries. Work full-time from a private, suitable space.
This customer service position handles routine questions through written chat. You will identify requests, check approved information, and provide clear answers or next steps. Complex account or technical matters go to the appropriate team.
Key Responsibilities: Identify customer questions before selecting responses
Check approved information and permitted customer records
Write concise replies suited to chat windows
Ask focused questions when information is missing
Record answers, handoffs, and unresolved questions
Requirements: Robust written communication skills
Comfort using browsers and online chat tools
Ability to remain calm when questions are unclear
Dependable connection for remote chat work
Private home office or suitable customer-detail space
Apply written communication, careful recordkeeping, and customer service judgment while supporting routine inquiries through remote live chat.

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📌 Remote Live Chat Customer Service Agent (Ontario)
🏢 Hrstalentsolutions
📍 Ontario